Privacy Policy

1. Who we are

This Privacy Policy describes how Lando ("we", "us", "our") collects, uses, and shares personal information when you visit trylando.com or interact with our services. If you have any questions, write to us at hello@trylando.com.

2. What we collect

We collect the following categories of information:

• Information you provide directly, when you request the free O-1 guide, book a consultation, or use the eligibility check, we collect your first and last name, email address, company name (optional), visa type interest (O-1A or O-1B), and any LinkedIn profile URL you share.
• Information collected automatically, when you visit our site we automatically log your IP address, browser type and user-agent, referring URL, pages viewed, and the time and duration of your visit. This is industry-standard log data. We also record where a visit came from (the tags on the link you followed, a partner or referral code, and the page you landed on) and, if you tell us, how you heard about us, so that we can tie each enquiry to its source.
• Cookies and similar technologies, we use cookies for analytics (Google Analytics 4), session replay (Microsoft Clarity), and to operate site features. With your consent we also use advertising tags (Meta Pixel, LinkedIn Insight Tag) and store advertising click identifiers to measure which ads lead to enquiries. See section 5 below.

3. How we use your information

We use the information we collect to:

• Deliver the guides, consultations, eligibility assessments, and other services you request.
• Respond to your questions and provide customer support.
• Send you follow-up emails about your inquiry, with the option to unsubscribe at any time.
• Understand how our site is used so we can improve it.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations.

4. Who we share information with

We do not sell your personal information. We share it with the following service providers strictly for the purposes described above:

• Vercel, hosts our website and the API endpoints that receive form submissions.
• Supabase, stores guide-download lead records (name, email, company, visa type, IP, user agent).
• Resend, delivers transactional email (the guide PDF and admin notifications).
• Anthropic, runs the AI model that powers the eligibility assessment, when you use it.
• RapidAPI providers, used to look up publicly available LinkedIn profile information at your request.
• Google Analytics 4, analyses site usage in aggregate.
• Meta Platforms (Meta Pixel and Conversions API) and LinkedIn (Insight Tag), only with your consent, to measure the results of our advertising. When you submit the eligibility check with consent given, a hashed version of your email address and phone number and the fact that you submitted may be sent to Meta. We never send your quiz answers, nationality or immigration status to advertising platforms.
• Calendly, schedules consultations. When you book, Calendly tells us your name, email and the booking time so we can link it to your enquiry.
• Microsoft Clarity, records anonymised session replays and heatmaps.
• Squarespace, hosts our domain DNS.

We may also disclose information when required by law, court order, or subpoena, or to protect our legal rights.

5. Cookies

We use the following categories of cookies:

• Strictly necessary cookies are required to operate the site and cannot be disabled.
• Analytics cookies (Google Analytics, Microsoft Clarity) help us understand how visitors use the site so we can improve it. They do not identify you personally.
• Advertising cookies and tags (Meta Pixel, LinkedIn Insight Tag, advertising click identifiers) are used only if you accept them, and let us measure which ads lead to enquiries. You can change your choice at any time with the "Cookie settings" link in the footer.

You can block or delete cookies through your browser settings. If you are visiting from the European Economic Area, the United Kingdom, or another region with cookie-consent requirements, we ask for your consent before setting analytics or advertising cookies, and you may decline them at any time.

6. International data transfers

We are based in the United States and most of our service providers process data in the United States. If you are accessing our site from outside the U.S., your information may be transferred to, stored, and processed in the United States or other jurisdictions whose data protection laws may differ from your own.

7. Data retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, and resolve disputes. Lead-capture records are retained for up to 3 years from the date of submission unless you ask us to delete them sooner.

8. Your rights

You have the right to:

• Access the personal information we hold about you.
• Request that we correct inaccurate information.
• Request deletion of your information (subject to legal retention obligations).
• Object to or restrict certain processing.
• Withdraw consent for marketing communications at any time by clicking unsubscribe in any email or writing to us.

To exercise any of these rights, email hello@trylando.com. We will respond within 30 days.

9. Children

Our services are not directed to children under 16, and we do not knowingly collect information from anyone under 16. If you believe we have collected such information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will update the effective date at the top of the page. Material changes will be communicated by email to active clients.

11. Contact

Questions, requests, or complaints, write to hello@trylando.com.